WHAT IS VIDEO PD
A Modern Tool for Dynamic
Conversations
Video Personal Discussion (Video PD) is more than just a video call. It’s a secure digital platform where businesses can interact with customers face-to-face, verify documents, confirm identity, and complete onboarding all remotely. Unlike a regular video call, VPD is designed for compliance, risk management, and faster customer approvals.
Improved data quality
Our deduplication software improves data quality, enabling better insights and faster decision making.
Video recording
capabilities
Every interaction is documented and recorded for audit purposes, ensuring real-time Video PD compliance.
Channel &
document support
Safeguard revenue and avoid potential legal complications by addressing risks upfront with video verification for onboarding.
HOW IT WORKS
With real-time video verification through secure Ai powered video calls for onboarding, businesses can reduce costs, improve trust, and deliver a smooth customer experience. Let's find how video pd works.
Working of Video personal Discussion-Video PD
01
Schedule
The agent arranges a virtual meeting with customers and sends the invitation through email or SMS.
02
Verify
Customers join the secured video personal discussion session and authenticate their identity through OTP or facial recognition.
03
Validate
The agent confirms the customer's geo-location and poses a predefined set of questions
04
Upload
The customer submits or displays the required documents during the call
05
Capture
The agent collects necessary images and videos as part of the onboarding and other process.
06
Finalize
The agent concludes the customer's status.
WHY CHOOSE US
Benefits of Using Pixl Video PD
Pixl Video PD onboarding solution platform transforms customer interaction into a secure, modern, and compliant process. We ensure secure remote onboarding and compliance at every step.
It can goes beyond traditional KYC by offering:p>
Video-based customer interaction paves the way for a Know Your Customer (KYC) experience. It facilitates the customer's onboarding procedure and offers a personal touch to the entire approach
Virtual personal interaction with customers and clients helps businesses streamline and accelerate their onboarding process. Live PD video eliminates the need for companies to send employees or agents to their customers to carry out onboarding procedures. This reduces the total operating cost that the company has to fund
Virtual in-person discussions with customers help businesses eliminate geographic barriers while onboarding. With the need for physical verification gone, companies no longer need to bring customers on-premises to complete the in-person negotiation process
Another beneficial feature of video PD is that it saves businesses considerable time. With the barriers of travel and office space removed, video in-person discussion makes customer communication much easier compared to its physical counterpart. By offering a simple and effective solution to interact with customers, it enables the business to exceed its goals
Virtual customer interactions are designed to be fast, efficient, and convenient not only for the customer, but also for the negotiating staff. Being fast and efficient, Video PD increases productivity in the workplace
Businesses can significantly increase the onboarding of clients or customers remotely as geographic barriers are no longer an issue when it comes to online in-person discussions
Onboard customer with in minutes
Ready to use video pd solution
Lower operational costs save up to 85 % of cost
Remove location-based restrictions
Save time and meet targets
Increase remote onboarding efficiency
USE CASES OF VIDEO PD
Let’s explore some real-world applications of our Video PD solution
Personal discussions
for loans
Immediate assessment of borrower’s creditworthiness and loan purpose with a fast customer onboarding solution.
Account Opening
Streamlined video personal discussion solution for KYC verification, enabling remote account activation.
Remote training for
agents
Enhance agents’ expertise and capabilities via AI-powered Video PD.
Review calls and exit
Exit interviews
Performance assessments and exit discussions facilitated through real-time Video PD
Customer Support
Transform in-person meetings into secure, convenient online Video PD support.
NRI/NRE
Onboarding
Enable remote customer verification tools without geographical constraints.
Best Features of Video PD
Get enterprise-grade identity verification!
Save your time and enhance security — let us streamline
your onboarding process with advanced AI-powered
features.
FAQS
Frequently Asked Questions
Our Video PD onboarding solution enables customers to securely verify their identity through a guided online Video PD session with document and facial verification.
Yes. As a compliance-friendly onboarding software, it ensures full security, encryption, and adherence to regulatory standards.
Absolutely. Our AI-based Video Personal Discussion Platform can be tailored for banks, NBFCs, enterprises, and startups.
Industries such as banking, finance, insurance, and fintech rely on the best Video PD software for banks and NBFCs to enhance their customer onboarding processes.
A secure device with internet access is enough to perform remote onboarding with Video PD.
By eliminating paperwork and branch visits, our digital onboarding Video PD reduces carbon footprints and supports eco friendly processes.
Pixl Video PD is designed for seamless raedy to integrate with existing banking, NBFC, and enterprise systems. Its API-first architecture allows quick deployment without disrupting your current workflows. Whether you’re using a legacy CRM, loan management system, or digital onboarding platform, Pixl Video PD connects effortlessly enabling real-time data exchange, automated verification, and end-to-end compliance with minimal IT effort.
In banking and NBFCs, Video PD is used during loan processing to verify customer intent, assess creditworthiness, validate documents, and ensure compliance all without requiring physical branch visits.
With Pixl Video PD, the entire personal discussion process can be completed in under 1 minute. Powered by Gen AI-driven automation and real-time verification, it eliminates manual delays and repetitive steps, ensuring a faster, secure, and compliant customer interaction from start to finish.
Video PD software streamlines the customer approval process by enabling secure, real-time, face to face interactions without requiring in-branch visits. For banks, NBFCs, and enterprises, it integrates AI-powered features like face match, ID verification, geo-tagging, and liveness detection to ensure compliance and fraud prevention. This not only accelerates onboarding but also reduces costs, minimizes drop-offs, and delivers a seamless customer experience while maintaining full regulatory compliance.
Our Latest Blogs
Discover Why Banks, NBFCs, and Enterprises Trust Video PD Solution for Secure and Compliant Onboarding
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A Complete Guide on Video Personal Discussion (Video PD): All You Need to Know
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